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Terms & Conditions

Warning:
You must be 18 years of age or over to order any wine advertised on this site. By submitting an order for wine via this site, you confirm that you are 18 years of age or over. No responsibility can or will be taken by Fifth Estate Wines  if you illegally submit an order.

Under the Liquor Control Act 1988, it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises. It is also an offence for a person under the age of 18 years to purchase, or attempt to purchase liquor on licensed or regulated premises.

Transaction Currency:
Australian dollar

Service & Delivery Policy:
All orders are processed within 2 days of the payment for the order being cleared, and we generally allow 3-10 working days from consignment. If an order can not be fulfilled then Fifth Estate Wines will advise you within two working days through your available contact method.

Refunds and Returns:
On the rare occasions that incorrect goods are delivered, Fifth Estate Wines will fully refund or replace the bottle concerned, including postage costs, provided they are returned unopened within 1 month of delivery.

If a wine is found to be faulty, we will be happy to offer a replacement or refund, provided that the faulty bottle and contents is returned promptly to us after opening.

All reasonable steps will be taken to ensure your wine is received in good condition. Should your wine not arrive in satisfactory condition, please contact us within 5 working days of delivery. Whilst your wine will be replaced or fully refunded, Fifth Estate Wines  requires damaged goods to be returned within 21 working days so we can take action with the carrier.

Pricing:
Prices are subject to alteration. We shall endeavour to update the website prices whenever a change takes place. We shall contact you prior to accepting the order if there has been a change in price.